Terms of service

Terms of service of the Loop online store.

1. Who we are

Loop is an online store. For any question about these terms or about your order, email us at loop.center@outlook.com.

2. Scope and acceptance

These terms apply to the purchases you make in the Loop online store. By placing an order you accept the terms in force at that moment. Please read them before you buy, together with the Shipping policy, the Refund policy and the Privacy policy.

Nothing in these terms limits the rights the law gives you as a consumer.

3. Products

We sell brick building sets in the options shown in the store. What each set includes, and the free gifts that come with each offer, are shown on the product page before you buy.

Images are for reference. Colors may vary slightly from screen to screen. The sets contain small parts and are not suitable for children under 3 years.

4. How to order

  1. Choose your set and add it to the cart.
  2. Review the cart and go to checkout.
  3. Enter your email, shipping address and payment method.
  4. Review the order summary. You can correct any detail before paying.
  5. Confirm the order with the payment button. By doing so you place an order with an obligation to pay.

You will receive a confirmation email with your order summary. If we cannot fulfil an order (for example, because the product is unavailable or there is a problem with the payment), we will tell you and refund any amount charged without delay.

5. Prices

  • The price that applies is the one shown in the store when you confirm the order. The total is shown in the summary before you pay.
  • Shipping is free, as explained in the Shipping policy.

6. Payment

  • You can pay with the methods shown at checkout at the time of purchase.
  • Payments are processed in encrypted form by the payment platform. Loop does not see or store your full card details.

7. Delivery

Delivery conditions are explained in the Shipping policy.

8. Returns and refunds

You can ask for a refund within 60 days of delivery, as explained in the Refund policy.

9. Use of the product and liability

  • Use the product as intended. It is a display building set, not a toy weapon; keep small parts away from young children.
  • We are not liable for damage caused by improper use of the product or for interruptions of the store due to causes beyond our control.
  • Nothing above limits the rights the law gives you as a consumer or our liability where the law does not allow it to be limited.

10. Intellectual property

The texts, images, videos, logos and design of the store belong to Loop or are used with permission. You may not copy them or use them commercially without our authorization.

11. Privacy

We handle your data as described in our Privacy policy.

12. Changes to these terms

We may change these terms. Each order is governed by the terms in force when it is placed.

13. Complaints

If you have any problem with your purchase, email us first at loop.center@outlook.com; we will do our best to solve it with you.